Returns & Exchanges
At Drift HQ, we want you to be completely satisfied with your fashion finds. If your items don't meet your expectations, you can return or exchange them within 30 days of delivery for a full refund or store credit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box if possible.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing